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    FAQs

    General Questions

    What is Saboori Store?
    Saboori Store is a clothing brand that offers high-quality, stylish, and culturally inspired apparel.

    Where is Saboori Store based?
    We are proudly based in Pakistan, delivering fashion rooted in tradition and elegance.

    What types of clothing do you offer?
    We specialize in unstitched fabric, embroidered dresses, casual and formal wear designed with quality and elegance.


    Orders and Payments

    How can I place an order?
    You can place an order directly through our website, saboori.pk, by selecting your desired product and completing the checkout process.

    What payment methods do you accept?
    We accept Advance Payment and Cash on Delivery (COD).

    Can I make changes to my order after placing it?
    Yes, you can request changes to your order within 6 hours of placing it by contacting us through our official WhatsApp or Instagram pages.

    Please note that once our team has called you for order confirmation and the details are confirmed, changes will no longer be possible.




    Shipping and Delivery

    Do you offer international shipping?
    Yes, we ship internationally. Shipping charges and delivery times may vary depending on your location.

    How long does delivery take?
    Local orders are delivered within 3–7 working days, and international orders take 7–10 working days.

    How can I track my order?
    Once your order is shipped, we will provide you with a tracking number so you can monitor its progress.


    Exchanges

    Do you offer exchanges?
    Yes, exchanges are only possible if there is an issue from our side.

    When is exchange possible?
    Exchange is possible only in the following cases:

    • The product is damaged

    • The design received is different from the one ordered

    • The size received is different from the one ordered

    • The fabric or product details do not match the description mentioned on the website

    Note:
    Exchange is not applicable for personal dislike, change of mind, or other reasons.

    How do I request an exchange?
    Contact us within 7 days of receiving your order at:
    saboori.store1@gmail.com / +92 309 1799500 with your order details and product images.


    Product Care

    How should I care for my clothing?
    Each product comes with specific care instructions. Generally, we recommend gentle handwashing or dry cleaning for delicate fabrics.

    Are the colors in the pictures accurate?
    We try our best to depict true colors, but slight variations may occur due to screen differences.


    Contact Us

    How can I get in touch with customer support?
    You can reach us via email at saboori.store1@gmail.com, WhatsApp at +92 309 1799500, or through our social media pages.

    What are your customer service hours?
    Our team is available 24/7 to assist you with any queries.

    Secure Checkout

    3 Day Secure Checkout

    Exchange Policy

    7 Days Exchange Policy

    Fast shipping

    Express shipping in 7 Business Days